Shipping Policy

Order Processing

• All orders are processed within 1–3 business days after order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During sales, festivals, or high-demand periods, processing time may be slightly delayed.

Shipping Timeline

• Estimated delivery time:
  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–10 business days
• Delivery timelines may vary depending on courier availability and location.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.
• Free shipping may be available on selected orders or promotional offers.

Order Tracking

• Once your order is shipped, tracking details will be shared via SMS, Email, or WhatsApp.
• Customers can track their shipment using the provided tracking link.

Cash on Delivery (COD)

• COD is available for selected pin codes.
• Trendique reserves the right to cancel COD orders that appear suspicious or unconfirmed.

Delayed Deliveries

• Delivery delays may occur due to:
  • Weather conditions
  • Public holidays
  • Courier service issues
  • Natural disasters or unforeseen events
• We appreciate your patience in such situations.

Incorrect Address / Failed Delivery

• Customers are responsible for providing accurate shipping details.
• If a package is returned due to an incorrect address, failed delivery attempts, or customer unavailability, re-shipping charges may apply.

Damaged Package

• If the package appears damaged during delivery, customers should:
  • Refuse acceptance if severely damaged
  • Record an unboxing video
  • Contact us immediately with photos/videos

International Shipping

• Currently, we may or may not offer international shipping depending on availability.
• Customs duties or import taxes (if applicable) must be paid by the customer.

Contact Us

For shipping-related support:

• Email: [Your Email]
• WhatsApp: [Your Number]
• Business Hours: Monday – Saturday, 10 AM – 7 PM IST